FAQ's For Lollapalooza India 2024
Lolla India will take place on January 27-28, 2024 at Mahalaxmi Racecourse, Mumbai. Festival ground map will be updated closer to the event dates
WILL I BE ABLE TO SWITCH MY TICKET TO A DIFFERENT CATEGORY?
No, tickets once purchased cannot be upgraded/changed in terms of category.
IS THERE A TICKET LIMIT?
You can buy up to 10 tickets per person. All ticket categories are subject to availability - so get yours before they sell out!
HOW DO I GET A REFUND IF I CAN’T MAKE IT?
Tickets for the festival are not transferable or cancellable. In case of queries, write to us here.
WILL THE TICKETS BE AVAILABLE FOR SALE ON ANY OTHER PLATFORM/PERSON?
No, the official tickets will only be available for sale on BookMyShow. We strongly recommend you refrain from purchasing them via any third party to avoid the possibility of counterfeit tickets.
HOW WILL I GET MY TICKETS?
Physical tickets (wristbands) will be delivered to your house at a date closer to the festival – Updates for the same will be shared across our social media channels. You can always refer to your digital ticket copy available in your BookMyShow transaction history.
IS THERE AN ALL-AREA-ACCESS TICKET WITH AN ARTIST MEET & GREET?
There are no all-area-access passes. Perks & privileges on special category tickets are mentioned in the ticket descriptions.
HOW CAN I PURCHASE TICKETS AS AN INTERNATIONAL CUSTOMER?
Use the pin/zip code 123456 to digitally make your purchase outside of India. Collect your wristbands at the Box Office on Jan 27-28. For more queries, write here!
HOW DO I CONTACT THE FESTIVAL?
Email us here for general/ticketing queries.
Email us here for sponsorship inquiries.
Email us here for Press & Editorial inquiries.
Email us here for corporate bookings.
Food Vendors: The Lolla India Food Vendor Application is not available yet for 2024. Please check back later.
DO I NEED TO BE VACCINATED TO GET INTO THE VENUE?
In the best interest of fans and staff, we encourage everyone to follow COVID-19 protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include, but not be limited to, wearing masks, providing proof of double vaccination status and/or providing proof of a negative COVID-19 test.
Kids aged 0-5 can enter the festival for free. The event is open to all ages. Lollapalooza is a kid-friendly, family-friendly festival around the world - as long as there’s a guardian for anyone below the age of 16, there’s admission! Guardians will need to sign a waiver to enter the festival with their child
IS THERE AN AGE LIMIT FOR TICKET PURCHASES?
Ages 5 - 16 will need their tickets to be purchased by their assigned guardian, who must accompany them at the festival at all times. They need to buy a ticket matching their accompanying guardian’s ticket category.
The festival will take place between January 27th - 28th, 2024, spanning two days. Festival schedule & artist/stage timings will be announced closer to the festival date.
WHAT TIME DO GATES OPEN?
Gates for the festival open at 1 PM.
WILL THERE BE F&B AVAILABLE AT THE VENUE?
Yes, food and beverages will both be available for purchase at the venue. Outside food or beverages will not be permitted.
DO YOU ACCOMMODATE PEOPLE WITH SPECIAL NEEDS?
While we do not provide wheelchairs for our festival attendees, one will be provided in case of an on-ground medical emergency. However, the festival is wheelchair-friendly and our crew will be happy to assist anyone with special needs. For more queries, write to us
IS THE VENUE AIR-CONDITIONED?
No, this is an open-air concert festival.
IS THIS A SEATED SHOW?
No, the festival will be a walk-in standing concert experience. Seating options will be available at the Lolla Lounge and NEXA Lounge areas.
General parking is currently not available at the venue. Parking perks on special category tickets are mentioned in the ticket descriptions. More information related to parking will be shared closer to the event.
IS PHOTOGRAPHY PERMITTED DURING THE SHOW?
Phone cameras are allowed. Professional cameras will not be permitted into the venue.
IS SMOKING ALLOWED AT THE SHOW?
Smoking is permitted only in designated zones. Patrons are encouraged to dispose of their cigarette waste responsibly using the bins/pouches provided.
WHAT ITEMS ARE ALLOWED & PROHIBITED AT LOLLAPALOOZA INDIA?
Please click here to see what is allowed, prohibited & our policy at the festival.
ARE HANDBAGS AND BACKPACKS ALLOWED INTO THE VENUE?
Regular-sized backpacks or small single-compartment bags - like sling bags, handbags, tote bags, etc. are allowed. Please avoid carrying large backpacks with multiple compartments. Bags measuring between 12’’ x 7’’ & 4’’ x 2’’ will be subjected to baggage scanning. Bags measuring smaller than 10 cm x 5 cm i.e. 4’’ x 2’’ will be checked by hand.